Browse Product & Management Jobs
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9 jobs found for "Customer Experience (CX)"
Director, Customer Support Network Strategy, Service Design & Workforce Management
…mechanisms for demand and supply planning (long and short term) and scheduling/real-time management, optimising for customer experience and efficiency, with clear visibility for executive leadership. WFM transformation: Own the consolidated operating model … Operator's mindset Thinks in outcomes and owns them over time. Experience Profile Essential 10+ years in customer support strategy, CX operations or contact centre consulting/leadership. Demonstrable experience designing and executing site…
Director, Customer Support Network Strategy, Service Design & Workforce Management
…mechanisms for demand and supply planning (long and short term) and scheduling/real-time management, optimising for customer experience and efficiency, with clear visibility for executive leadership. WFM transformation: Own the consolidated operating model … Operator's mindset Thinks in outcomes and owns them over time. Experience Profile Essential 10+ years in customer support strategy, CX operations or contact centre consulting/leadership. Demonstrable experience designing and executing site…
Senior Product Manager
…enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage. About Emplifi Emplifi is the only Autonomous CX platform unifying social marketing … leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage. About the Product Team…
Senior Product Manager
…enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage. About Emplifi Emplifi is the only Autonomous CX platform unifying social marketing … leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage. About the Product Team…
Senior Product Manager, Reporting & Insights
…well-designed reporting and insights experiences. Working closely with Product, Engineering, Design, Data, GTM, Sales, Customer Success, Security, Legal, and Operations, you will bring the customer judgment, technical depth, and product craft … report building, dashboards, scheduled delivery, exports, APIs/connectors, embedded partner surfaces, and AI/agent experiences. Deeply understand customer reporting needs: Build empathy for payroll, finance, HR, executive, manager, internal operator, and partner/builder personas — translating…
Senior Technical Project Manager
… Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands…
Lead Product Manager - Contract
…execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best … part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience. Lead Product Manager needed to own the product strategy, discovery, delivery and adoption…
Senior Technical Project Manager New
… Who We Are WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a…
Director, Strategic Partner Sales
…optimize sales motions across partner-sold, partner-sourced, and co-sold models. Turn successful experiments into repeatable playbooks that can be used across partners. Create playbooks for demand generation, enablement, sales process … just within one account. Identify opportunities to expand existing embedded partnerships into new products, markets, customer segments, regions, or sales motions. Manage and develop a high performing team Manage a team…