Browse Remote Tech Jobs
Search 7508 curated tech job listings scraped in real-time from LinkedIn, Glassdoor, RemoteOK, and more. Filter by role, location, seniority, and source to find your next opportunity.
7,508 jobs found for "Technical Support and Customer Support"
Page 1 of 376
Technical Customer Support
…Headquarters: Zurich, Switzerland URL: https://quickmail.com The role We are hiring a technical customer support person with an owner's mentality. You will own support for QuickMail and Mailflow … technical understanding and sharp critical thinking. This is not a script-reading job. Most tickets involve deliverability, DNS records, LinkedIn automation or campaign setup. You dig into customer accounts in our Support…
Technical Customer Support Specialist
…manifesto. About the Role As a Customer Support Engineer , youʼll be on the front lines of our customer experience. Youʼll work directly with customers to quickly triage issues, debug problems … most out of HappyRobotʼs AI platform. This role is a hybrid between technical support and customer engineering: youʼll diagnose issues, design and test quick solutions, and collaborate closely with both engineering…
Technical Customer Support Specialist
…manifesto. About the Role As a Customer Support Engineer , youʼll be on the front lines of our customer experience. Youʼll work directly with customers to quickly triage issues, debug problems … most out of HappyRobotʼs AI platform. This role is a hybrid between technical support and customer engineering: youʼll diagnose issues, design and test quick solutions, and collaborate closely with both engineering…
Technical Customer Support Specialist
…manifesto. About the Role As a Customer Support Engineer , youʼll be on the front lines of our customer experience. Youʼll work directly with customers to quickly triage issues, debug problems … most out of HappyRobotʼs AI platform. This role is a hybrid between technical support and customer engineering: youʼll diagnose issues, design and test quick solutions, and collaborate closely with both engineering…
US Remote Technical Support Advisor
…Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support … Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding…
Technical Platform Expert, Support, EMEA
…workstreams: Technical Platform Expert, Success Technical Platform Expert, Support As a Technical Platform Expert (TPE), you will deliver end-to-end consultative guidance and technical support that helps customers successfully … issues, advocate for customer needs, and influence product improvements. Translate technical concepts for non-technical stakeholders through clear communication, technical assessments, and customer-facing recommendations. Advocate for customer needs internally, ensuring product…
Senior Manager - Technical Support Engineering New
…Support Engineering, you'll shape the future of our technical support function. You'll lead and develop a team of technical support specialists and establish a new technical support … technical support looks like and build the roadmap to get there. Lead and grow technical support experts. Guide technical support experts across countries, mentoring them to strengthen technical judgment…
Senior Manager - Technical Support Engineering
…Support Engineering, you'll shape the future of our technical support function. You'll lead and develop a team of technical support specialists and establish a new technical support … technical support looks like and build the roadmap to get there. Lead and grow technical support experts. Guide technical support experts across countries, mentoring them to strengthen technical judgment…
Customer Support Specialist
…support larger, more complex customers we want to make sure every customer receives fast, clear, thoughtful and genuinely helpful support. This role is primarily about helping customers by email, understanding … Senior Customer Support Specialist, and collaborate with our product and engineering teams when customer questions, bugs or feature requests need to be investigated further. We see Customer Support…
Head of Technical Support
…future of travel About the role As Head of Technical Support, you’ll lead our team of Technical Support Engineers and take responsibility for the quality, effectiveness and development … technical support or support engineering team serving business customers. A track record of improving both customer outcomes and how a support function operates. Strong technical understanding of APIs, HTTP…
Technical Support Engineer
… Engineer and be responsible for delighting our customers by solving their technical challenges. Delivering a world-class customer experience for inbound support questions over Slack and Pylon Acting … customer , by capturing product feedback and feature requests for Product and Engineering Handling technical challenges that arise with customers in partnership with our Customer Success Managers Expanding our technical support processes…
Technical Support Engineer II
…Summary: Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers. Our ideal candidate is a responsible … combined with the ability to troubleshoot technical customer issues and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support team manager. This role includes…
Manager, Technical Support
…senior, cross-product technical leadership across Swap’s Support organisation. This is a horizontal, high-impact role focused on technical escalation ownership, operational consistency, and scaling Technical Support (particularly … develop Technical Support team members as headcount increases, particularly in the US. Build clarity around ownership, expectations, and career progression within Technical Support. Raise the bar for technical capability, operational…
Customer Support Specialist (DACH - German speaking)
…Role: Customer Support Specialist (DACH - GERMAN SPEAKING) Team: Customer Success — Support · Reports to: Head of Customer Success Location: London · In office About Light Light is an AI-native finance … engage with customers to solve issues before they become problems Follow up with customers to make sure their technical issues are fully resolved Identify customer needs and help customers get the most…
Head of Technical Support @ Koast.ai
…that affects more than one customer the same day. Run the weekly support review: ticket volume by category, time to resolution, top three patterns, customers at risk. One page, numbers first … clearer. You want to build the support function, not just work inside one. Requirements 3+ years in customer support, customer success, or technical support for a B2B SaaS product…
Customer Support Specialist - German / English
…Customer Support team is seeking a Customer Support Specialist (f/m/d) . As a Customer Support Specialist for our German customers , you’ll be not only working with our customers … team to elevate the customer experience You not only support our customers, but also the team on topics such as shift management or technical leadership You are working in projects…
Customer Support Team Lead
…Services, Customer Success) Coordinate customer communication on significant cases, and escalate major risks or executive concerns to the Head of Support Quality, Process, & Performance Maintain high standards of technical quality … business. Coordinate with Product and Engineering on customer investigations and product issues Collaborate with Professional Services, Customer Success, and Sales on customer situations requiring Support involvement, and continuously refine which team…
Customer Support Specialist
…wrong and when it's a usage question Turn support into insight Act as the Customer Success team's eyes on support: flag critical tickets, recurring issues, and signs that … support or customer support for B2B software, ideally SaaS, with enterprise clients A track record handling SLA-bound support with demanding customers, and staying calm under pressure Strong technical…
Customer Support Engineering Lead - London
…loop back into Product and Engineering You'll lead the Support Engineering team and partner closely with Customer Support, Customer Success, Product, and core Engineering to resolve issues fast … with the local region Customer Success and Sales teams to identify and share pain points for our customers Investigate and resolve hard technical issues Root-cause customer issues across the stack using…
B2B Customer Support Representative
…fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations globally. Keeper … Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance. Responsibilities Answer incoming customer…