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11,455 jobs found for "Customer Support"
Page 1 of 573
Customer Support Specialist
…collaborate with our product and engineering teams when customer questions, bugs or feature requests need to be investigated further. We see Customer Support as a core part of building a great product … customers use the product, what common questions come up, and how to guide people towards the right answer. Responding to customer questions Help customers with day-to-day support questions, including product…
Technical Customer Support
…Headquarters: Zurich, Switzerland URL: https://quickmail.com The role We are hiring a technical customer support person with an owner's mentality. You will own support for QuickMail and Mailflow, our deliverability … what shipped and what customers asked. Share customer feedback with the team, ask happy customers for reviews and case studies, and watch NPS for testimonial candidates. Making support smarter with AI Improve…
Customer Support Specialist (DACH - German speaking)
…engage with customers to solve issues before they become problems Follow up with customers to make sure their technical issues are fully resolved Identify customer needs and help customers get the most … customer activation and retention Take the extra mile, customers remember who went the extra step for them What you'll bring Must have At least 2 years of customer support experience Experience…
Customer Support Specialist - German / English
…became one of Europe's fintech unicorns. Join us for what's next. Our Customer Support team is seeking a Customer Support Specialist (f/m/d) . As a Customer Support Specialist for our German … product team to improve our customer experience You continuously innovate and optimize internal processes with the team to elevate the customer experience You not only support our customers, but also the team…
Team Lead Customer Support
…unserer Mission, die Macherinnen von morgen zu unterstützen. DEINE MISSION BEI UNS Als Team Lead Customer Support (f/m/d) bist du verantwortlich für die Führung und Weiterentwicklung unseres Customer Support Teams. Du baust … Customer Success und Product zusammen, um Kundenfeedback einzubringen, wiederkehrende Probleme zu lösen und weitere AI-Automatisierungspotenziale zu identifizieren. DEIN PROFIL Must-haves Du bringst Erfahrung in der Führung eines Customer Support Teams…
Customer Support Coach
…just getting started. How You'll Make an Impact: As a Customer Support Coach, you will be the voice of and advocate for our customers, providing exceptional support. By resolving … resources, and staying ahead of system updates, making a lasting impact on our customers and team. Our Customer Support Team: Join a dynamic, fully remote team of over 60 global Customer Support…
Customer Support Team Lead
…your manager, who will support you in achieving your goals. You will also partner closely with Support Operations, Product, Engineering, Professional Services, Customer Success, Sales, and IT. You will also be part … business. Coordinate with Product and Engineering on customer investigations and product issues Collaborate with Professional Services, Customer Success, and Sales on customer situations requiring Support involvement, and continuously refine which team owns…
Director of Customer Support
…raising first contact resolution and driving down resolution times while keeping the customer experience human. Our Customer Support Team: Forget the stuffy corporate office. We are a completely remote global team … technical customers and internal teams Lead other leaders with empathy and accountability across multiple regions, languages, and cultures What Sets You Up for Success: 8+ years in customer support or service, including…
Director of Customer Support
…raising first contact resolution and driving down resolution times while keeping the customer experience human. Our Customer Support Team: Forget the stuffy corporate office. We are a completely remote global team … technical customers and internal teams Lead other leaders with empathy and accountability across multiple regions, languages, and cultures What Sets You Up for Success: 8+ years in customer support or service, including…
Customer Support Specialist
…support works at Owkin, including where AI and agentisation make it better. In particular, you will: Own the support flow Own incoming tickets during business hours as the first line of support … experience: Proven technical support or customer support for B2B software, ideally SaaS, with enterprise clients A track record handling SLA-bound support with demanding customers, and staying calm under pressure Strong technical…
Customer Support Executive
…Peloton, and Uber . The Role We are on look out for a detail-driven, proactive Customer Support Executive to join our vibrant Customer Success team. In this role, you will serve … support agent, analyzing key pain points, and building expertise in customer operations within a fast-growing, collaborative environment. Responsibilities Customer Support Champion: Be the first line of contact for our members…
B2B Customer Support Representative
…Headquarters: Remote, US Description Keeper is hiring a passionate B2B Customer Support Representative to contribute knowledge and expertise to our B2B Support team. This can be a 100% remote position from select … zero-knowledge solutions defend against cyber threats at KeeperSecurity.com . About the Job As a B2B Customer Support Representative with Keeper, you will handle client requests and feedback via phone and email through…
Senior Customer Support Specialist – Endkundenbetreuung
…Einleitung Als Senior Customer Support Specialist übernimmst Du eine Schlüsselrolle in unserem 10-köpfigen Team und prägst die Servicequalität von Peter Park maßgeblich. Wir digitalisieren die Parkbranche und verwandeln gewöhnliche Parkplätze … Support) au s dem 1st Level. Prozess- & CRM-Optimierung: Strategische Weiterentwicklung unserer Support-Workflows, Etablierung von Best Practices und Optimierung unseres Ticket-Systems (z. B. Zendesk/HubSpot). Schnittstellen- & KPI-Management: Auswertung von Support…
Senior Customer Support Specialist – Endkundenbetreuung
…Einleitung Als Senior Customer Support Specialist übernimmst Du eine Schlüsselrolle in unserem 10-köpfigen Team und prägst die Servicequalität von Peter Park maßgeblich. Wir digitalisieren die Parkbranche und verwandeln gewöhnliche Parkplätze … Support) au s dem 1st Level. Prozess- & CRM-Optimierung: Strategische Weiterentwicklung unserer Support-Workflows, Etablierung von Best Practices und Optimierung unseres Ticket-Systems (z. B. Zendesk/HubSpot). Schnittstellen- & KPI-Management: Auswertung von Support…
Customer Support Engineering Lead - London
…during live incidents and complex escalations. Own support engineering operations Own queue health and SLAs across L2 support; ensure timely, high-quality resolution of customer-reported issues. Track and report key metrics … with the local region Customer Success and Sales teams to identify and share pain points for our customers Investigate and resolve hard technical issues Root-cause customer issues across the stack using…
Customer Support Complaints & Escalations Advocate
…order to achieve fair outcomes for customers raising a complaint, and escalating through our customer service teams. You Will Investigate, manage, and resolve escalated customer complaints where first level resolution team members … stakeholders across the Operations team (and often with Product or Technology stakeholders) to support the resolution of customer complaints. Partner with operational leadership to ensure complaint SLAs, efficiency metrics, and quality expectations…
Customer Support Specialist, EMEA
…first Customer Support Specialist, EMEA to be a key player on our fast-paced Support team, ensuring we deliver an exceptional experience for our clients. You will provide client support through chat … Customer Support Managers to streamline and scale support alongside Rogo clientele. Work collaboratively across Product, Engineering, Sales and Post-Sales to ensure stakeholders are informed and have visibility into Support context. What…
Customer Support Specialist
…global commerce works. About the Role We’re looking for a reliable, organised, and empathetic Customer Support Specialist who thrives on helping merchants resolve issues quickly and effectively … acted upon. What we would like to see: 2-3+ years of experience in Customer Support, ideally in SaaS, e-commerce, logistics, or a similar fast-paced environment. Strong troubleshooting skills…
Gestionnaire ADV - Customer Support Representative FR
…enjoy working with customers, solving problems, and keeping things running smoothly behind the scenes? We’re looking for a Customer Support Representative … passionate about delivering excellent service and creating great customer experience every day. Purpose of the position: The Customer Support Representative is striving for excellent customer satisfaction. This role is the first point…
Customer Support Specialist
…Hallo, wir sind AMBOSS und suchen engagierte Supporthelden zur Unterstützung unserer Teams. Als Customer Support Specialist bist du die wichtige Verbindung zwischen AMBOSS und seinen Nutzer:innen und hilfst dabei, die medizinische … optimal zu nutzen und ihre Erfahrungen mit unserer Plattform entsprechend ihren Bedürfnissen zu verbessern. Warum Customer Support bei AMBOSS? Unsere Mission bei AMBOSS ist: Empower all medical professionals to provide the best…