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4,853 jobs found for "Customer Success"
Page 1 of 243
Senior Enterprise Customer Success Manager
…multinational enterprise customers Familiarity with ERP, accounting, procurement, or financial-system integrations Experience supporting customers through significant organisational or technology transformation Exposure to AI-enabled Customer Success, predictive health models, automated risk … enterprise or strategic customer relationships. You prefer transactional or high-volume customer portfolios. You are uncomfortable owning customer risk, retention, and renewal readiness. You prefer reacting to customer requests rather than building…
Customer Success Manager (UK)
…improve both the platform and overall customer experience. Help identify patterns and opportunities that can improve the experience across the broader customer base. Customer Success Excellence Maintain accurate account information, activity, opportunities … resources, webinars, and customer education. Help us continually improve how Coaching.com delivers an exceptional customer experience. What We're Looking For 2+ years of experience in Customer Success, Account Management…
Working Student Digital Customer Success
…Want to make a difference? Als Working Student Digital Customer Success im Bereich E-Commerce bei ARMEDANGELS kannst Du tiefe Einblicke in die Modebranche und den E-Commerce bekommen…
Manager, Customer Success
…people-first leader to help scale a high-performing team and drive exceptional customer outcomes. As Manager, Customer Success, you'll lead a team of Customer Success Professionals responsible for helping enterprise … customer-centric culture. Partner with team members on strategic customer engagements, executive business reviews, renewal discussions, and complex customer escalations. Drive retention, adoption, and growth outcomes by helping customers achieve measurable business…
Customer Success Manager - DevOps
…Sonatype is privileged to work with customers who rely on us to improve the quality, security, and speed of their software development lifecycle. Customer Success at Sonatype is outcomes-driven, technically credible … communication—while validating outputs and applying sound judgment. Customer Outcomes and Value Realization Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value. Help customers connect Sonatype capabilities…
Senior Manager, Customer Success
…managers, customer support, onboarding, product and RevOps to ensure customer risk is addressed early and growth opportunities are maximised What You’ll Be Doing As a Senior Manager of Customer Success … commercial acumen - you seamlessly connect day-to-day customer health to retention, expansion, and long-term business value. Deep familiarity with Customer Success methodologies, customer lifecycles, health scoring, and risk mitigation tools…
Customer Success Manager
…customers. The ideal candidate will be experienced in leading customer interactions, detail-oriented, articulate, and credible with the ability to listen effectively and provide clear advice. As a Customer Success Manager … solicit constant feedback from both customers and colleagues, helping improve UpGuard over time, and you’ll work with customers around the world, from early contact to successful deployment, gaining constant, and unique…
Working Student - Customer Success
…maintenance software. YOUR ROLE & RESPONSIBILITIES This position is office-based (hybrid) in Munich. As a Customer Success Working Student, you will support our Customer Success team in ensuring that customers make … touch customer base fast - your work here directly reduces ticket volume and lets customers help themselves, in any market we enter. Customer Support: Own incoming support tickets and respond to customer inquiries…
Working Student, Customer Success
…Planet is looking for a working student based in our Berlin office to support our Customer Success team. You will work alongside our Customer Success Managers, focusing primarily on fulfilling contractual reporting … tasks related to customer reporting and governance. Utilize a systematic approach to problem-solving by gathering relevant information and understanding basic problem-solving methodologies. Assist our Customer Success team in different customer…
Senior Customer Success Manager - Germany
…Value Realization cycle to ensure customers can demonstrate and prove value internally. Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal … expand customers while minimizing churn risks. What we're looking for: 5+ years experience in enterprise, customer facing roles collaborating with both technical and business teams - Customer Success, Professional Services, Technical Account…
Senior Customer Success Manager
…industry. You will drive long-term value realization, retention, expansion, and customer advocacy while helping shape how SPARETECH scales Customer Success across our growing customer base. We offer you the opportunity … ideally with enterprise customers in complex, technical, or manufacturing-related environments. You understand process design, CS models, customer segmentation, retention levers, expansion motions, and how to drive measurable customer value…
Senior Customer Success Manager (UK)
…edge innovation for impactful results and experience unparalleled support on your journey to success. You will help customers achieve their goals, and this is only possible by understanding the users’ needs … Salesforce, including engagement plans, success metrics, and renewal risks. Skills and Experience 3+ years customer success experience in Commodities, Energy, Shipping, Fintech Highly proficient in Excel. Experience working with a portfolio…
Senior Customer Success Manager
…only build the future of commerce, but to build your own. About our Customer Success team Hello, I am Gareth , the Head of Customer Success UK/Ire & Nordics here at commercetools. My team … commercial expertise that keeps enterprise accounts thriving Represent commercetools in webinars, customer case studies, and advisory working groups, showcasing customer success and driving community engagement Play a pivotal role in refining global…
(Senior) Customer Success Manager (alle Geschlechter)
…Kunden gehören einige der bekanntesten E-Commerce-Marken in Deutschland und Europa. Zu deiner Rolle Customer Success bei uns ist deshalb keine Zufriedenheitsverwaltung, sondern die Verantwortung dafür, dass ein Kunde live geht … Engineering und Product über Sales bis zur Geschäftsführung. Wie es bei uns wirklich läuft Das Customer Success Team ist eine kleine, extrem eingespielte Truppe und liefert unseren Kunden echten, messbaren Mehrwert…
(Senior) Customer Success Manager (alle Geschlechter)
…Kunden gehören einige der bekanntesten E-Commerce-Marken in Deutschland und Europa. Zu deiner Rolle Customer Success bei uns ist deshalb keine Zufriedenheitsverwaltung, sondern die Verantwortung dafür, dass ein Kunde live geht … Engineering und Product über Sales bis zur Geschäftsführung. Wie es bei uns wirklich läuft Das Customer Success Team ist eine kleine, extrem eingespielte Truppe und liefert unseren Kunden echten, messbaren Mehrwert…
(Senior) Customer Success Manager (alle Geschlechter)
…Kunden gehören einige der bekanntesten E-Commerce-Marken in Deutschland und Europa. Zu deiner Rolle Customer Success bei uns ist deshalb keine Zufriedenheitsverwaltung, sondern die Verantwortung dafür, dass ein Kunde live geht … Engineering und Product über Sales bis zur Geschäftsführung. Wie es bei uns wirklich läuft Das Customer Success Team ist eine kleine, extrem eingespielte Truppe und liefert unseren Kunden echten, messbaren Mehrwert…
Customer Success Manager New
…risks and growth pathways across the customer lifecycle. Execute proven sales methodologies to guide strategic customer conversations, deepen discovery, and influence outcomes for the customer and the business. Share ownership … format, and that the customer is receiving the utmost support and satisfaction. Proactively evaluate best practices when it comes to processes and procedures within the Customer Success role; suggest changes or enhancements…
Customer Success Manager – Software & Analytics
…Strategie mit Sales/Consulting ein. Das bist Du: Erfahren. Du bringst mindestens 4 Jahre Erfahrung als Customer Success Manager:in oder Key Account Manager:in im B2B-SaaS-/Daten-/Analytics-Umfeld mit, idealerweise mit Enterprise … Tools. Plus. Branchenerfahrung in Pharma/Healthcare oder Retail Media/E-Commerce, Erfahrung im Auf- oder Ausbau einer Customer-Success-Funktion sowie ein grundlegendes Verständnis von agiler Zusammenarbeit mit Dev-Teams sind willkommen, aber kein Muss…
Senior Manager, Customer Success Management - EMEA/APJ
…specific strategies Execute programs tailored to Enterprise customer needs Design and operationalize engagement models Ensure consistency in customer journeys while adapting for segment nuances Customer Management: Maintain visibility into adoption, health scores … record of developing high-performing teams Experience supporting Enterprise or high-ARR customer segments Experience with high-touch customer success models Background in Cybersecurity, DevOps, or a related technical domain preferred Strong…
Customer Success Manager
…success and commercial development of a portfolio of customers. Your main goal is to drive Net Revenue Retention (NRR) by ensuring customers successfully adopt Ordio, renew their contracts, expand into additional locations … maintain clear follow-up routines and document customer activity and commercial opportunities accurately in the CRM. Requirements 🇩🇪 German speaking (C1+) 💪 Previous experience in Customer Success within a SaaS or B2B software company…