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290 jobs found for "Customer Support"
Page 1 of 15
Director, Customer Support Network Strategy, Service Design & Workforce Management
…Wolt and Roo operate under the DoorDash umbrella, and Customer Support sits at the intersection of brand experience, unit economics and long-term growth. This role owns the strategy on: Where should … mindset Thinks in outcomes and owns them over time. Experience Profile Essential 10+ years in customer support strategy, CX operations or contact centre consulting/leadership. Demonstrable experience designing and executing site strategy…
Director, Customer Support Network Strategy, Service Design & Workforce Management
…Wolt and Roo operate under the DoorDash umbrella, and Customer Support sits at the intersection of brand experience, unit economics and long-term growth. This role owns the strategy on: Where should … mindset Thinks in outcomes and owns them over time. Experience Profile Essential 10+ years in customer support strategy, CX operations or contact centre consulting/leadership. Demonstrable experience designing and executing site strategy…
Director, Global Developer Success
…customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust. What you will bring 12+ years of experience … technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. Proven experience building and scaling technical support…
Senior Director, Solutions Deployment and Partner Strategy
…lock step with the wider WPP Media stakeholders. The role will furthermore support the product team and support custom feature requests that are being developed in partnership with key third-party platforms … opportunities leading to increased solution penetration, including win-rate improvement and % increase in solution adoption. Support Custom Product Development Efforts: Partner with Development and Configuration and Product Governance Teams to support custom…
Director Proposal Management Defense and Space
…Director of Proposal Management to lead Defense and Space proposal operations supporting U.S. Government, OEM Defense, International Defense, and Space customers. This senior leadership role is responsible for driving winning proposal strategies … analytics tools. Experience implementing process automation and AI-enabled business solutions. Background supporting Defense, Aerospace, Aviation, or Space customers. Key Competencies Strategic Leadership Proposal Management Project Management Business Process Improvement Executive Communication…
Senior Product Manager
…incident reviews and capture preventive actions in the backlog; communicate status to customer-facing teams and customers. Migration support : help define pragmatic … migration plans, cutover guidance, deprecation strategies and customer enablement materials; track adoption and surface risks. Customer engagement : join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes…
Director of SAP Consulting – MedTech & Life Sciences
…organization. You will work closely with executive management to expand our consulting capabilities, strengthen customer relationships, and support business growth. This is a highly customer-facing leadership role with responsibility for consulting … company objectives Own overall consulting performance including revenue, utilization , customer satisfaction, and delivery quality Lead strategic customer engagements and executive stakeholder relationships Support Sales in business development and complex customer opportunities Drive…
Director of SAP Consulting – MedTech & Life Sciences
…organization. You will work closely with executive management to expand our consulting capabilities, strengthen customer relationships, and support business growth. This is a highly customer-facing leadership role with responsibility for consulting … company objectives Own overall consulting performance including revenue, utilization , customer satisfaction, and delivery quality Lead strategic customer engagements and executive stakeholder relationships Support Sales in business development and complex customer opportunities Drive…
Account Director, Startups
…Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most … founder of a startup, an employee of a startup, or someone who worked with startup customers. Supporting the growth of fast-growing, high-performance companies. Working directly with C-level executives. Communicating…
Account Director, Startups
…Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most … founder of a startup, an employee of a startup, or someone who worked with startup customers. Supporting the growth of fast-growing, high-performance companies. Working directly with C-level executives. Communicating…
Director, Growth (Amsterdam, NLD)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … regional teams to deliver globally aligned, locally relevant campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer…
Director, Growth (London, U.K.)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … regional teams to deliver globally aligned, locally relevant campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer…
Director, Growth (New York, NY)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … regional teams to deliver globally aligned, locally relevant campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer…
Director, Growth (Philadelphia, PA)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … regional teams to deliver globally aligned, locally relevant campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer…
Director, Growth (São Paulo, BR)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … regional teams to deliver globally aligned, locally relevant campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer…
Director, Growth (Washington, DC)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … regional teams to deliver globally aligned, locally relevant campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer…
Engineering Manager, Rider New
…growth opportunities to support individual career paths and enhance team competence in building innovative customer and driver support solutions. You get to build a team from the ground up. Technical Ownership … support technology. Ensure alerting and monitoring are in place, bugs are addressed quickly, and technical debt is managed proactively to support long-term sustainability and reliability of the critical customer and driver…
Engineering Manager - Berlin
…growth opportunities to support individual career paths and enhance team competence in building innovative customer and driver support solutions. You get to build a team from the ground up. Technical Ownership … support technology. Ensure alerting and monitoring are in place, bugs are addressed quickly, and technical debt is managed proactively to support long-term sustainability and reliability of the critical customer and driver…
Enterprise Account Director (New Business)
…rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. Why this … functional teams to achieve desired results for the benefit of the client. Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation. What…
Sr. Account Director
…develop enterprise opportunities shaped through partner ecosystems, working collaboratively with MSPs and platform partners to support customer adoption. Help expand Bandwidth's presence and brand recognition within the European contact centre ecosystem … Dynamics, HubSpot or similar technologies. Understanding how AI, CCaaS and communications infrastructure intersect to support modern customer engagement journeys. Experience working closely with MSPs or system integrators supporting CCaaS platforms such…