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1,743 jobs found for "Customer Support"
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Principal Implementation Engineer, Customer Support New
…assistance for each customer’s implementation of Bitwarden and general security Serve as a dedicated customer point of contact for named customers through alignment to Customer Engagement Manager resources through the Bitwarden … customer environment replication for bug investigations, integrations with new third-party tools, and development of automations both for customer use-cases as well as internal team processes Occasionally represent Bitwarden at customer…
Principal Implementation Engineer, Customer Support (EMEA)
…assistance for each customer's implementation of Bitwarden and general security Serve as a dedicated customer point of contact for named customers through alignment to Customer Engagement Manager resources through the Bitwarden … customer environment replication for bug investigations, integrations with new third-party tools, and development of automations both for customer use-cases as well as internal team processes Occasionally represent Bitwarden at customer…
Senior Assigned Support Engineer (EMEA)
…reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced … working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats…
Technical Account Manager
…OPERATIONAL EXCELLENCE Oversee technical support intake, issue management, critical incidents, and high-severity support cases. Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. Keep customers informed with timely … internal teams around customer outcomes. 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges. 🛠️ Strong DevOps and infrastructure experience, including hands…
Software Engineer, Infrastructure
…enterprise customers who require on-premises or private cloud installations. This role is for engineers with deep expertise in distributed systems, infrastructure-as-code, production operations, and customer-facing infrastructure support … pipelines). Knowledge of security and compliance frameworks (SOC 2, ISO 27001, GDPR). Experience supporting enterprise customers with complex deployment requirements. Previous work at a high-growth startup or experience scaling infrastructure rapidly…
Senior Platform DevOps Engineer
…Partner with infrastructure engineers to support hybrid connectivity and environment consistency. Work with security teams to implement guardrails, secrets management, and deployment hardening controls. Support customer-hosted, air-gapped, on-prem … Eligible to obtain and maintain an active U.S. Top Secret security clearance Preferred Qualifications Experience supporting customer-hosted, regulated, or government deployment environments. Familiarity with GitOps and deployment tools such as ArgoCD…
Cloud Infrastructure Engineer
…Build and maintain Terraform modules for both internal infrastructure and customer deployments Work directly with customers in Slack to support self-hosting and troubleshoot infrastructure issues. Build tools to make it easier … evolve a secure, developer-friendly infrastructure platform Support multi-cloud deployment patterns (AWS primarily, with Azure and GCP support for enterprise customers) Implement tools and automation to improve deployment, rollback, and infrastructure…
Cloud Infrastructure Engineer
…Build and maintain Terraform modules for both internal infrastructure and customer deployments Work directly with customers in Slack to support self-hosting and troubleshoot infrastructure issues. Build tools to make it easier … evolve a secure, developer-friendly infrastructure platform Support multi-cloud deployment patterns (AWS primarily, with Azure and GCP support for enterprise customers) Implement tools and automation to improve deployment, rollback, and infrastructure…
Technology, DevOps/Site Reliability Engineer
…ensure applications emit useful metrics, structured logs, and trace context • Serve as backup to the customer support role during PTO, absences, or peak demand • Develop familiarity with customer workflows, common issues … Contribute to support documentation and self-service tooling that reduces overall support burden Requirements & Qualifications: • 3–5+ years of experience in a DevOps, SRE, platform engineering, or production support role • Strong Linux/Unix…
Customer Success Manager - DevOps
…their software development lifecycle. Customer Success at Sonatype is outcomes-driven, technically credible, and growth-oriented. As a Customer Success Manager, you will engage a portfolio of customers through a scaled engagement … validating outputs and applying sound judgment. Customer Outcomes and Value Realization Lead structured customer motions to accelerate onboarding success, adoption, and time-to-value. Help customers connect Sonatype capabilities to their desired…
Senior DevOps Engineer
…have a great product ( Webdoc ) with many happy customers ( 800+ ), a great support organization (free support for all customers), a great product management team (lots of hands-on experience and domain knowledge … integrations, Carasent offers the most flexible clinical business support available in the Nordic market today. Carasent has offices in Sweden and Norway with customers ranging from primary care to secondary care…
DevOps Engineer
…product, and operations teams to deliver scalable, secure, and highly available solutions that support utility and energy customers. Success in this role requires a customer-centric mindset, strong technical expertise, continuous improvement … functional engineering teams to design, deploy, and optimize cloud-native infrastructure solutions that support business growth and customer success. Own and support production-grade environments, ensuring high availability, resiliency, performance, and operational…
Infrastructure Engineer New
…Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond. We’re supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures … call rotations 📅 Within one week, you will… Learn all about computer vision, our product, company, customers, and vision. Ship something substantial to an end user Start learning our infrastructure and security practices…
Infrastructure Engineer
…Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond. We’re supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures … call rotations 📅 Within one week, you will… Learn all about computer vision, our product, company, customers, and vision. Ship something substantial to an end user Start learning our infrastructure and security practices…
DevOps Engineer
…trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. At Two Six Technologies, we build, deploy, and implement … trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Two Six Technologies is currently seeking a Cloud DevOps…
DEVOPS ENGINEER L3
…continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding … automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools…
DEVOPS ENGINEER L3
…continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding … automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools…
DEVOPS ENGINEER L3
…continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding … automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools…
DEVOPS ENGINEER L3
…continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding … automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools…
DEVOPS ENGINEER L4
…continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding … automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools…