Browse Data & ML Jobs
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8 jobs found for "Customer Experience (CX)"
Senior Enterprise Customer Success Manager
…needs. Coordinate complex customer escalations across Support, Product, Engineering, Finance, and other teams while maintaining clear and confident customer communication. Act as the customer’s internal advocate , ensuring customer needs, feedback, risks … planning helping customers navigate operational and organisational change turning customer feedback into actionable Product and CX insight You can expect to work across a technology environment that includes CRM, Customer Success platforms…
Lead AI Solutions Architect, Customer Success
…technical authority for assigned customer engagements. Guide consultants and implementation teams through complex technical challenges. Lead architecture workshops and technical design sessions with customers. Provide governance throughout delivery to ensure alignment with … designs. Customer Engagement Advise customer technical stakeholders on architecture decisions and trade-offs. Present technical recommendations to enterprise architects, IT leaders, and platform owners. Build trusted-advisor relationships with customer technical teams…
Senior Sales Engineer - AI Agents (DACH) New
…customers. Programming Skills: JavaScript programming/scripting experience essential; Java, Python or similar is a plus. Contact Center Knowledge: Understanding of contact center technology (SIP, SBCs, ACD, ASR, TTS, etc.) and experience with conversation … enterprise systems to power Agentic AI. Backed by global CX leader NiCE , we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel…
Senior AI Conversation Designer
…committed to continuous improvement. · Creative problem-solver able to design solutions for complex challenges. · Customer-centric with strong empathy for end users and business stakeholders. · Team-oriented with exceptional interpersonal and collaboration … enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel…
Information Security Analyst - Audit, Compliance & Cybersecurity
…At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers…
Lead Data Engineer
…entered a new chapter as part of MARI , the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared … this sounds like you, we'd love to hear from you. Nice to Have: Experience with a customer data platform (CDP) and identity resolution across multiple event sources — directly relevant to unifying…
Software Engineer – Backend & AI Integration
…relevant position opens. Meet the Team Cisco’s CX Engineering organization is a global team of experts dedicated to delivering world-class digital experiences by building advanced applications and capabilities hosted … Cisco IQ. These tools provide high value directly to our customers and empower our internal teams to deliver superior, data-driven service. We pride ourselves on a culture that balances customer-centricity…
AI Data Engineering
…specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development. This is the job The candidate … answer quality. The product is designed to evolve AI-powered customer support from simply answering questions to executing customer requests. Rather than only providing information (e.g., explaining a bill), the assistant…