Site Reliability Engineer

Our Story & Purpose:   We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.   As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!      Your Role in Supporting Our Members:   Vancity is modernizing its technology foundation and scaling its cloud first strategy across digital banking, core banking, data platforms and member facing services. We are looking for a highly skilled Site Reliability Engineer (SRE) who will help build, operate and continuously improve the reliability, performance, security and automation of our cloud platforms. This is a hands-on engineering role and you will design, automate, and support Azure services that are secure, observable, resilient, and built for scale and efficiency. Additionally, you will actively automate and operate cloud services that meet strict reliability, security and compliance standards. You are also expected to maintain the on-premise and data center workload.   We are looking for a proactive, technically skilled individual who thrives in problem solving and continuous learning.  This is a  Full-time, Permanent  role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role will require you to work on-site  at least two days a week   and for events and business demands. This requirement might change in future as per business need.     How You'll Make an Impact: Reliability Engineering   Own availability, performance, SLIs/SLOs for key services   Reduce MTTR through proactive monitoring, root cause investigation and remediation   Build automated response workflows and improve runbooks and self-service capabilities.   Lead or contribute to incident response and follow-through with actionable post-incident improvements.     Automation & Infrastructure Engineering   Build IaC using  Terraform / Bicep   Design and maintain CI/CD pipelines (GitHub Actions, Azure DevOps)   Automate deployments, scaling, configuration and drift management.     Cloud Security, Governance & Compliance   Deploy & manage  Azure Policies, Defender for Cloud, Managed Identities, RBAC   Enforce governance and compliance through Azure Policies and Azure Landing Zone standards.   Implement secure by default controls, network rules, identities and secrets management.   Work closely with InfoSec on risk reduction and audit readiness.     Platform Engineering   Support Azure Landing Zones, platform upgrades and modernization efforts.   Contribute to cloud architecture patterns and platform reference designs.   Optimize cloud environments for cost, performance and operational sustainability.     Ops Excellence   Participate in 24/7 on-call rotation   Develop runbooks, automation playbooks and self-service tools   Partner closely with Core Banking, Digital Banking, Data Platform, Architecture, DevOps and InfoSec teams     Additional Required Technical Expertise:   Extensive experience with containers, Kubernetes platforms such as AKS or GKE is required.    VMs, VNets, Private Endpoints, Load Balancers, App Service, API Management   Azure Storage, Key Vault, Managed Identities, RBAC, Azure Policy & Defender for Cloud   Experience with Azure integration services, Logic Apps, Function Apps   Experience with Azure Event Grid   Networking security (NSGs, Firewalls, WAF)   Extensive experience with PowerShell, Terraform or Bicep/ARM, NodeJS or Python   Excellent knowledge of TCP/IP, HTTP/S, REST API     Who You Are: Accountable - Taking ownership of your work and proactively driving outcomes without needing direction Collaborative Communicator - Building strong relationships and communicating clearly across cross-functional teams Analytical Problem Solver - Thinking with an engineering mindset to identify root causes, automate processes, and prevent future issues Operationally Driven - Continuously striving to improve stability, reliability, and overall operational excellence   What You’ll Bring to the Team:   Strong hands-on experience with  Microsoft Azure  (PaaS, IaaS, networking, identity, storage, and governance).   Strong troubleshooting instincts across networking, compute, identity and CI/CD pipelines.   Experience supporting production systems in a cloud or on-premises/hybrid environment.   Experience with 24x7 production operations support and troubleshooting and participation in on-call rotation.   Experience with automating builds and releases of workload & configuration management as well as infrastructure as code via Azure DevOps pipelines     Extra Skills That Set You Apart:   Experience with databases (Microsoft SQL Server, Cosmos DB)   Experience working in regulated industries (finance, insurance, healthcare).   Prior experience in platform engineering, DevOps, or cloud infrastructure roles.   Relevant Azure certifications (AZ-104, AZ-305, AZ-400, SC-100, etc.).   Background in software engineering or platform engineering   Experience supporting production systems at scale     You’ll Thrive Here If You Are:    An Analytical Problem solver  - Able to identify and separate out the key components of problems and situations. Able to manipulate and interpret information from a range of sources to spot patterns and trends in information and to d