Browse Product & Management Jobs
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216 jobs found for "Customer service"
Page 1 of 11
Product Owner Tools & Systeme Customer Service // remote möglich
…innovative Möglichkeiten schafft. Stellenbeschreibung Wer wir sind: Technologischer Taktgeber für exzellenten Service In unserer Abteilung Customer Service Services (CSS) sind wir der technologische Taktgeber für den Kundenservice bei Breuninger. Unser Ziel … Begeisterung für neue Features an. Damit bist Du ein wesentlicher Teil der digitalen Transformation des Customer Service. End-to-End Konfiguration : Du verantwortest die Administration und Weiterentwicklung unserer Low-Code-Produkte…
Director, Customer Support Network Strategy, Service Design & Workforce Management
…multi-year horizon? How do we architect frontline service design to be AI-ready as frontline tooling evolves, deliver best-in-class customer experience, and remain cost-efficient? How do we manage … Service Design Own the demand and supply planning, and scheduling for the network, partnering deeply with upstream business owners and defect elimination to enable forecasting accuracy. Own ongoing assessment of how service…
Director, Customer Support Network Strategy, Service Design & Workforce Management
…multi-year horizon? How do we architect frontline service design to be AI-ready as frontline tooling evolves, deliver best-in-class customer experience, and remain cost-efficient? How do we manage … Service Design Own the demand and supply planning, and scheduling for the network, partnering deeply with upstream business owners and defect elimination to enable forecasting accuracy. Own ongoing assessment of how service…
Director, Standards Solutions (Amsterdam, NLD)
…with Product and Technology to shape business priorities and customer value. Identify opportunities to expand standards adoption across customer segments, markets, products, services, and strategic partnerships. Translate B Lab's standards into … model. Establish clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop…
Director, Standards Solutions (London, U.K.)
…with Product and Technology to shape business priorities and customer value. Identify opportunities to expand standards adoption across customer segments, markets, products, services, and strategic partnerships. Translate B Lab's standards into … model. Establish clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop…
Director, Standards Solutions (New York, NY)
…with Product and Technology to shape business priorities and customer value. Identify opportunities to expand standards adoption across customer segments, markets, products, services, and strategic partnerships. Translate B Lab's standards into … model. Establish clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop…
Director, Standards Solutions (Philadelphia, PA)
…with Product and Technology to shape business priorities and customer value. Identify opportunities to expand standards adoption across customer segments, markets, products, services, and strategic partnerships. Translate B Lab's standards into … model. Establish clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop…
Director, Standards Solutions (Washington, D.C.)
…with Product and Technology to shape business priorities and customer value. Identify opportunities to expand standards adoption across customer segments, markets, products, services, and strategic partnerships. Translate B Lab's standards into … model. Establish clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop…
Director, Standards Solutions (São Paulo, BR)
…with Product and Technology to shape business priorities and customer value. Identify opportunities to expand standards adoption across customer segments, markets, products, services, and strategic partnerships. Translate B Lab's standards into … model. Establish clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop…
Commercial Director - Germany
…senior representative of the brand in Germany, working closely with Finance, Marketing, Revenue Management, Operations, Customer Service and Legal, with focus on commercial leadership, business development and market growth The ideal candidate … ahead of ITB Berlin, March 2027. Coordinate launch workstreams across commercial, marketing, finance, legal, technology, customer service and operations; identify and mitigate launch risks. Represent our client at industry events and trade…
Enterprise Account Director (New Business)
…their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers … rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. Why this…
Director, Growth (Amsterdam, NLD)
…Customer Experience, the function ensures customer needs, market dynamics and commercial insight shape organisational priorities, product development and go-to-market decisions. It helps bring new products and services to market, strengthens … including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into…
Director, Growth (London, U.K.)
…Customer Experience, the function ensures customer needs, market dynamics and commercial insight shape organisational priorities, product development and go-to-market decisions. It helps bring new products and services to market, strengthens … including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into…
Director, Growth (New York, NY)
…Customer Experience, the function ensures customer needs, market dynamics and commercial insight shape organisational priorities, product development and go-to-market decisions. It helps bring new products and services to market, strengthens … including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into…
Director, Growth (Philadelphia, PA)
…Customer Experience, the function ensures customer needs, market dynamics and commercial insight shape organisational priorities, product development and go-to-market decisions. It helps bring new products and services to market, strengthens … including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into…
Director, Growth (São Paulo, BR)
…Customer Experience, the function ensures customer needs, market dynamics and commercial insight shape organisational priorities, product development and go-to-market decisions. It helps bring new products and services to market, strengthens … including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into…
Director, Growth (Washington, DC)
…Customer Experience, the function ensures customer needs, market dynamics and commercial insight shape organisational priorities, product development and go-to-market decisions. It helps bring new products and services to market, strengthens … including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into…
Director of Sales - Financial Services & Gaming Europe
…world pays. ABOUT THE TEAM The European Gaming & Financial Services commercial team is dedicated to serve Trustly’s merchant customers across the EU and UK. This includes online gambling operators and platforms … service of existing merchant customers. ABOUT THE ROLE This individual contributor role will be instrumental in growing Trustly’s portfolio of merchant customers in the financial services and gaming verticals. Working with…
Senior Project Manager, Professional Services New
…Professional Services Senior Project Manager About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help … Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences…
Engineering Manager | Customisation Hub New
…develop a small, senior full stack team, and set its technical direction across services and the customer-facing web experience. Own the customisation surface end to end: terminology and glossaries, style rules … product customers trust, including the transparency that lets them see why a translation was personalised. Look after customer-owned assets properly. Glossaries and translation memories are what our customers have invested most…