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314 jobs found for "Customer Operations"
Page 1 of 16
Head of Customer Operations
…make sound operational decisions in a regulated environment, and the judgement to know when to escalate. Responsibilities Own the end-to-end operational performance of Skin Analytics' customer delivery function, ensuring partners … senior Operational escalation point for major partners. Build and refine the processes, playbooks and tooling that enable each team to operate consistently as we scale, while continually improving customer time-to-value…
Head of Operations & Customer Success
…dich als Head of Operations & Customer Success . Aufgaben Operations & Prozesse Verantwortung für die operative Abwicklung unserer Kunden Führung und Weiterentwicklung des Operations- und Customer-Success-Teams Sicherstellung einer hohen Qualität und Geschwindigkeit … Unternehmen auf die nächste Stufe bringen? Bewirb dich jetzt als Head of Operations & Customer Success (m/w/d) . Find more English Speaking Jobs in Germany on Arbeitnow…
Director, Standards Solutions (Amsterdam, NLD)
…across Standards Development, Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity … clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop a roadmap…
Director, Standards Solutions (London, U.K.)
…across Standards Development, Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity … clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop a roadmap…
Director, Standards Solutions (New York, NY)
…across Standards Development, Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity … clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop a roadmap…
Director, Standards Solutions (Philadelphia, PA)
…across Standards Development, Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity … clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop a roadmap…
Director, Standards Solutions (Washington, D.C.)
…across Standards Development, Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity … clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop a roadmap…
Director, Standards Solutions (São Paulo, BR)
…across Standards Development, Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity … clear metrics for certification volume, recertification volume, customer progression, cost-to-serve and customer satisfaction. Identify the largest sources of customer friction and operational inefficiency in the certification journey. Develop a roadmap…
Director of Operational Planning & Value Realisation
…frameworks supporting operational decision making. Partner with Finance to improve visibility of operational economics. Ensure Service Operations contributes positively to broader business performance. Operational Planning Lead long-term operational planning. Develop strategies … operational environment. Likely backgrounds include: Director of Business Planning Director of Commercial Operations Director of Operational Planning Director of Value Realisation Head of Operational Finance COO of a business unit Operations Strategy…
Account Director, Maritime
…Anduril’s standing with the customer is institutional rather than personal. Voice of the Customer: Act as a principal channel between the customer and Anduril, conveying customer intent within the company … shared understanding of how the RAN intends to operate the capability. Operational Need into Product Requirement: Distil operational analysis, threat assessments and customer intent into clear, prioritised capability needs, and provide substantiated…
Senior Director, Operations - EU / UK
…operating model that supports future growth in European volumes and program complexity. - Card Network Operations Serve as Marqeta’s senior operational owner for European card network relationships (e.g., Visa, Mastercard). Ensure operational … issuer processing, program management, card networks, and BIN sponsorship models. - Operational Excellence Strong background in process design, operational transformation, and customer journey improvement. Demonstrated success reducing Time to Value and improving customer…
Senior Director, Operations - EU / UK
…operating model that supports future growth in European volumes and program complexity. - Card Network Operations Serve as Marqeta’s senior operational owner for European card network relationships (e.g., Visa, Mastercard). Ensure operational … issuer processing, program management, card networks, and BIN sponsorship models. - Operational Excellence Strong background in process design, operational transformation, and customer journey improvement. Demonstrated success reducing Time to Value and improving customer…
Director, Global Developer Success
…beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership. Harden Slack and customer response: Turn premium Slack response into … customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. Proven experience building and scaling technical support operations…
Lead Product Manager - Contract
…target customer, value proposition, product principles and strategic outcomes. Develop and maintain an outcome-focused product roadmap spanning multiple workstreams or product squads. Translate market insight, customer problems, operational needs and technology … customer and business value. Customer discovery and market leadership: Lead customer discovery, user research, journey mapping, problem definition and validation activities. Identify opportunities to improve workflows, efficiency, collaboration and visibility. Use customer…
Senior Product Owner – CRM New
…align stakeholders across functions and countries around a shared product vision. Through continuous improvement of customer, operational, and financial processes, you help create better customer experiences, higher efficiency, and scalable business operations … process improvement opportunities into clear user stories and deliverables. Partner with Sales, Finance, Customer Experience, Support, Operations, Logistics, and Data teams to align priorities and maximise business value. Lead collaboration with implementation…
Senior Product Owner – CRM
…align stakeholders across functions and countries around a shared product vision. Through continuous improvement of customer, operational, and financial processes, you help create better customer experiences, higher efficiency, and scalable business operations … process improvement opportunities into clear user stories and deliverables. Partner with Sales, Finance, Customer Experience, Support, Operations, Logistics, and Data teams to align priorities and maximise business value. Lead collaboration with implementation…
Senior Product Owner – CRM
…align stakeholders across functions and countries around a shared product vision. Through continuous improvement of customer, operational, and financial processes, you help create better customer experiences, higher efficiency, and scalable business operations … process improvement opportunities into clear user stories and deliverables. Partner with Sales, Finance, Customer Experience, Support, Operations, Logistics, and Data teams to align priorities and maximise business value. Lead collaboration with implementation…
Senior Product Manager, Payments
…growth plans. Take a holistic view of the end-to-end payments experience, ensuring customer, operational, and platform considerations are tightly integrated. Define and evolve the payments roadmap, balancing customer needs, regulatory … indicators (KPIs) to measure product success across adoption, revenue, reliability, and customer outcomes. Use product analytics, customer feedback, and operational data to inform prioritization and identify areas for improvement. Present product strategy…
Head of Sales
…daily activities and deals. You own collaboration of sales with our internal departments (marketing, product, customer operations). Your day-to-day at telli Lead a sales team of high performers, hire further … processes together with our Revenue Operations department Collaborate with other departments (marketing, product, customer operations) to execute an aligned GTM strategy Establish “what good looks like” in our sales culture Lead…
Engineering Manager: Agentic Integrations
…functionality to reliable, production-grade customer deployments across many different customer environments. Balancing customer delivery and scalable foundations: Allocate the team’s capacity across hands-on customer integration work and longer-term … architecture, testing, observability, reliability, and maintainability in customer-facing integrations, especially where agentic systems interact with customer data, workflows, and business-critical experiences. Operational excellence in customer work: Create lightweight but disciplined…