Browse Product & Management Jobs
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355 jobs found for "Customer Experience"
Page 1 of 18
Head of International Product / Group Product Manager - Customer Experience
…About the Team The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer … have 7+ years of Product Management experience building impactful products. You have 2-3+ years of experience managing and developing Product Managers. You have experience building products that leverage AI or machine…
Product Manager: Customer Onboarding Experience
…still lead the company today. About the Position As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers … debugging tooling that empowers customers, Solutions Engineers, and Customer Success to self-serve faster. Define clear support and capability boundaries to reduce high-visibility escalations and improve customer predictability. Partner with Engineering…
Engineering Manager - Customer Developer Experience
…meaningful revenue and conversion gains. About the Role As an Engineering Manager on the Customer Developer Experience (CDX) team, you'll lead engineers whose work spans two fronts: partnering directly with … Requirements 5+ years of web development experience, at least 2 years directly leading an engineering team. Strong full-stack development experience, including JavaScript & React. Experience with software critical to production environments and/or…
Director, Standards Solutions (Amsterdam, NLD)
…Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity to expand adoption … services. Improve customer progression, completion rates, adoption and readiness across the journey. Ensure delivery models are clear, consistent and customer-centred while maintaining standards integrity. Partner with Customer Experience to reduce friction…
Director, Standards Solutions (London, U.K.)
…Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity to expand adoption … services. Improve customer progression, completion rates, adoption and readiness across the journey. Ensure delivery models are clear, consistent and customer-centred while maintaining standards integrity. Partner with Customer Experience to reduce friction…
Director, Standards Solutions (New York, NY)
…Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity to expand adoption … services. Improve customer progression, completion rates, adoption and readiness across the journey. Ensure delivery models are clear, consistent and customer-centred while maintaining standards integrity. Partner with Customer Experience to reduce friction…
Director, Standards Solutions (Philadelphia, PA)
…Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity to expand adoption … services. Improve customer progression, completion rates, adoption and readiness across the journey. Ensure delivery models are clear, consistent and customer-centred while maintaining standards integrity. Partner with Customer Experience to reduce friction…
Director, Standards Solutions (Washington, D.C.)
…Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity to expand adoption … services. Improve customer progression, completion rates, adoption and readiness across the journey. Ensure delivery models are clear, consistent and customer-centred while maintaining standards integrity. Partner with Customer Experience to reduce friction…
Director, Standards Solutions (São Paulo, BR)
…Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity to expand adoption … services. Improve customer progression, completion rates, adoption and readiness across the journey. Ensure delivery models are clear, consistent and customer-centred while maintaining standards integrity. Partner with Customer Experience to reduce friction…
Founding Product Success Manager, Head of CS Track
…Build and improve our processes for onboarding, adoption, customer feedback, product discovery, and customer success Develop deep expertise in BoWatt's software, customers, and target industries During your first 6 months … industrial manufacturer, engineering company, or technology business Experience onboarding customers, managing ongoing customer relationships, and driving product adoption Experience translating customer problems and feedback into clear product requirements is a strong advantage…
Director, Growth (Amsterdam, NLD)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer experience to improve acquisition and conversion. Sales & Commercial…
Director, Growth (London, U.K.)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer experience to improve acquisition and conversion. Sales & Commercial…
Director, Growth (New York, NY)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer experience to improve acquisition and conversion. Sales & Commercial…
Director, Growth (Philadelphia, PA)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer experience to improve acquisition and conversion. Sales & Commercial…
Director, Growth (Washington, DC)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer experience to improve acquisition and conversion. Sales & Commercial…
Director, Growth (São Paulo, BR)
…including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning. Identify new market opportunities, customer segments, strategic partnerships and growth pathways. Translate customer, market and regional insight into … campaigns. Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes. Strengthen the connection between marketing, sales and customer experience to improve acquisition and conversion. Sales & Commercial…
Head of Design
…craft and deep customer empathy. You’ll succeed in this role if you are: Deeply user-centric: You advocate for the customer and care about how people experience the product … Your Experience Must-Have Deep product design expertise and exceptional judgment, with a proven track record of shaping complex products end to end. In-house experience, with ownership of complete customer journeys…
Director, Global Developer Success
…beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership. Harden Slack and customer response: Turn premium Slack response into … technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. Proven experience building and scaling technical support…
Engineering Manager, Experimentation
…digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate … safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling…
Director of Business Development
…Minimum 10 years of relevant business development experience in space or aerospace industry segments. Prior experience developing business with government, institutional and defense customers. Track record of identifying and capturing new business … Strong interpersonal and professional skills. A positive, team-player attitude. Effective presentation skills and experience leading customer meetings. PREFERRED EXPERIENCE Prior experience identifying new business opportunities and building relationships with key stakeholders…