Browse DevOps & SRE Jobs
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1,642 jobs found for "and Customer Service"
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Site Reliability Engineer, iCloud
…likely interacted with us. Apple Services Site Reliability Engineering (SRE) teams are responsible for the systems and services that directly support those customers and their experiences. We are looking … building and supporting highly available customer-facing services. Description Apple Services’ scale is BIG. Operating at our scale, across multiple geographies and servicing hundreds of millions of users presents unique challenges…
Senior Cloud Operations Engineer
…available, secure and performant Use technology and knowledge to design and implement solutions and services to simplify customer experience, mitigate risk, improve usability and to impact Sage’s goals Full understanding … operational risk and accountability for delivering an excellent service to our customers Managing stakeholder expectations, ensuring accountability for all team members, making, and influencing decisions Drive best practices in CI/CD and product…
Senior Cloud Engineer
…creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning … contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics…
DevOps Engineer
…services to customers, helping improve deployment automation, reliability, and time ‑ to ‑ market. Working closely with internal teams and customers, you will contribute to cloud operations, DevOps practices, and ongoing service optimisation across … service performance Contribute to service innovation by proposing new features, enhancements, and operational improvements Operate within change management processes to ensure stability and compliance across environments Collaborate with internal teams and customers…
Forward Deployed Engineer, DevOps New
…customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support … dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team, empowering our customer-facing Forward Deployed Engineers to build…
Concentra DevOps Engineer II
…Engineer II is responsible for automating and maintaining configurations, deployments, services, integrations, and monitoring. Additionally, they help resolve service incidents, improve custom application performance, and assist software engineering with planned improvements … deployment of container-based applications and services Update applications in Kubernetes using Helm charts Analyze environments, systems, and services to help remediate service degradation and service outages Follow all best practices…
Service Reliability Engineer
…been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals … been committed to creating easytouse, comprehensive video management systems backed by our signature Heroic Customer Service® and support. Our onpremise and cloud products protect schools, hospitals, banks, retail stores, and other facilities…
DevOps Engineer
…reports to the Cloud Infrastructure Manager in a newly formed infrastructure team focused on customer facing services delivered globally. Advanced hands-on experience of AWS container infrastructure services and best practices … projects with the opportunity to gain vast experience on the technology evolution of our customer facing services. Key Responsibilities: 1)DevOps Leadership: ● Provide technical leadership and guidance to the DevOps team. ● Drive…
DevOps Software Engineer
…three years running. Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, we’re trusted … customers to provide the services that enable their business success. We have made it our challenge to make our people feel good and love the work they do. Because of this…
DevOps Engineer
…internal products used across four African markets. You will partner directly with commercial, retail and customer service leaders. You will not be a back-office function, you will be in the room … analysis, deflection tooling. ePOS and stock / store management systems for our retail estate. Chatbots and customer service automation across WhatsApp and web. OpCo-facing websites and internal portals. Digitization of commercial workflows…
Site Reliability Engineer
…near our Raleigh HQ Award-Winning Culture SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2026 Best Place to Work … Access Management, Authentication & Authorization, Role Based Access Control configurations. Required Soft Skills: Collaboration & Teamwork: Strong customer service skills and able to work in a team environment, with developers and operations teams. Experience…
Platform Engineer II
…development and data analytics initiatives. Develop and maintain strong customer relationships to ensure effective service delivery and customer satisfaction; interact with customers regularly to develop and refine requirements, gain agreement on solutions … action to achieve mutual objectives. Summary Of Essential Job Functions Deploy, manage, and maintain Platform Services such as Elastic/OpenSearch, Hazelcast, Hashicorp Vault, Sonatype, etc. Provisioning infrastructure including Kubernetes clusters, servers, networking, storage…
Principal Product Services Engineer, Advanced Services - UK
…practices. Ensure product services are aligned to product releases and engineering roadmaps. Delivery Operational Readiness: Act as the intersection between Product Engineering & Advanced Services ensuring every product service is operationally ready prior … innovation mindset - Develop service automation, tooling, runbooks, and operational procedures to improve consistency and quality and constantly enhance scalable service frameworks that improve operational efficiency & accelerate customer adoption. Leadership Lead Platform Services…
Site Reliability Engineer - Cloud & Platform Engineering, Manulife Bank Technology
…track, and continuously improve Service Level Objectives (SLOs), Service Level Indicators (SLIs), and operational performance metrics. Support disaster recovery, resilience testing, and business continuity initiatives to ensure service readiness and recovery capabilities … operational excellence practices that improve service reliability and reduce manual intervention. Collaborate with technical and business partners to continuously improve service performance, stability, and customer experience. Required Qualifications Minimum 2-5 years…
Principal DevOps Engineer
…enterprise VM-based services. Preferred Education, Experience, & Skills Security+ certification Experience deploying SaaS and PaaS services for use by other users Experience working in a customer service organization to resolve issues experienced … land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what…
DevSecOps Lead - Sign-on Bonus Eligible
…Experience deploying SaaS and PaaS services for use by other users Experience working in a customer service organization to resolve issues experienced by users Collaborative Spirit: Experience working in cross-functional teams … land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what…
Multi-Domain DevSecOps Engineer
…Experience deploying SaaS and PaaS services for use by other users Experience working in a customer service organization to resolve issues experienced by users Collaborative Spirit: Experience working in cross-functional teams … land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what…
Multi-Domain DevSecOps Engineer
…Experience deploying SaaS and PaaS services for use by other users Experience working in a customer service organization to resolve issues experienced by users Collaborative Spirit: Experience working in cross-functional teams … land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what…
Senior Python Engineer
…role with a strong infrastructure component. You will write Python most days: backend services built on FastAPI, our custom job scheduler, and the internal tooling that keeps the platform running. You will … role is for you. Responsibilities Design, develop, and maintain Python backend services and internal tools, including our FastAPI services and custom job scheduler. Write clean, well-tested, idiomatic Python, and review…
Professional Services DevOps Engineer
…Services team and help us to continue to lead the rapidly evolving space of DevOps and DevSecOps! As a Professional Services DevOps Engineer in JFrog you will... Work with JFrog customers … Hands on experience with cloud infrastructure - AWS / Azure / GCP - Mandatory Experience with customer facing with great interpersonal and customer service oriented skills Experience with server side software on-premise…