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1,821 jobs found for "Technical Support"
Page 1 of 92
Head of Technical Support @ Koast.ai
…Headquarters: Tampa, Florida URL: https://koast.ai Head of Technical Support | Full-time | Remote (US hours) | Reports to the CEO Koast is the AI operating layer for teams that run Meta … clearer. You want to build the support function, not just work inside one. Requirements 3+ years in customer support, customer success, or technical support for a B2B SaaS product, including at least…
Senior Technical Support Analyst
…efficient, future ways of working. The Tech Support team is a critical part of the Workplace Technology team, ensuring Tier 2 and Tier 3 support services are delivered effectively and efficiently within … process is broken, you own improving it. As a Senior IT Support Analyst, you'll be responsible for... 🚝 Technical Leadership & Team Ownership • Acting as the technical escalation point for the team — owning…
Graduate Technical Support Analyst
…About Odin Odin is building the investment infrastructure for the future of private markets. We believe capital is one of…
AWS Connect Solutions Consultant (Python & AI Automation)
…Provides 24x7 primary support for one or more applications typically classified as ‘niche’ or ‘core’, but not ‘mission-critical’. May provide secondary support for mission-critical applications. Supports the request and analysis … specifications provided. Provides primary and/or secondary support for one or more applications. Participates on Application Development and Support team. May serve as Technical Lead on small projects. Works under moderate supervision…
Founding Technical Account Manager (French Speaking) - AI health tech
…dedicated customer-facing technical hire for it. You become the single clear technical owner for our first French customers across their entire lifecycle: implementation, technical setup, rollout support, ongoing troubleshooting, and continuous … technical planning and setup end-to-end for new French customers and rollouts - from the first technical scoping call through go-live and steady-state usage Own inbound customer and technical support…
Working Student AI Support & Operations
…actively contribute insights from day-to-day support to continuously improve our support processes, documentation, and Langdock Support Bot You collaborate closely with our technical teams and gain practical insights into … have a strong interest in technical topics You have a solid technical understanding and initial hands-on experience with digital applications, technical tools, or support processes You are interested in LLMs…
Working Student AI Support & Operations
…actively contribute insights from day-to-day support to continuously improve our support processes, documentation, and Langdock Support Bot You collaborate closely with our technical teams and gain practical insights into … have a strong interest in technical topics You have a solid technical understanding and initial hands-on experience with digital applications, technical tools, or support processes You are interested in LLMs…
Working Student AI Support & Operations
…actively contribute insights from day-to-day support to continuously improve our support processes, documentation, and Langdock Support Bot You collaborate closely with our technical teams and gain practical insights into … have a strong interest in technical topics You have a solid technical understanding and initial hands-on experience with digital applications, technical tools, or support processes You are interested in LLMs…
Technical Success Analyst - UK
…customers, interfacing with everyone from full stack engineers to founders/CEOs. Customer Support : Serve as the technical expert guiding customers through their integration journey, especially with our APIs Build Product Expertise : Develop deep … goals. Who You Are 5+ years of experience in a technical customer-facing role (e.g., solutions engineering, technical onboarding, or technical support). Exceptional communication skills - you can explain complex technical concepts…
Support Analyst (German Speaking)
…conference calls, providing clear, concise explanations of technical issues and solutions to a diverse customer base. Develop comprehensive documentation for both technical and non-technical users, ensuring clarity in troubleshooting steps, platform … regulated and complex environment. Your Profile 3+ years of experience in technical support, application support, or a customer-facing technical role. Bachelor’s degree in Computer Science, Information Technology, Business…
AI Application Developer
…from enterprise servers. The role focuses on Python-based parsers and backend tooling that enable technical support teams to identify hardware issues and determine appropriate corrective actions. You will also help prepare … into actionable information for technical support teams. Extend diagnostic and support tooling for new enterprise server technologies, including GPU and AI-enabled hardware. Contribute to automated support workflows that identify hardware faults…
Principal Engineer - Platform & Data
…engineering teams, supporting and influencing technical decisions and ensuring Masabi standards are followed Shape and contribute to technical roadmap planning and prioritisation of platform improvements Support RFP estimation and technical scoping … business or technical problems and turn them into clear, actionable technical approaches You communicate complex ideas clearly and effectively, and produce structured documentation that helps both technical and non-technical audiences make…
Principal Engineer - Platform & Data
…engineering teams, supporting and influencing technical decisions and ensuring Masabi standards are followed Shape and contribute to technical roadmap planning and prioritisation of platform improvements Support RFP estimation and technical scoping … business or technical problems and turn them into clear, actionable technical approaches You communicate complex ideas clearly and effectively, and produce structured documentation that helps both technical and non-technical audiences make…
Customer Solution Engineer - AI Native/Consumption Quote to Cash
…objection handling, and clear differentiation — to secure the technical decision. Own account technical health. stay embedded with your accounts as a trusted technical partner — diagnosing billing and integration issues, guiding configuration … revenue implications of consumption pricing. Deliver technical presentations for business and technical stakeholders, including senior leadership — translating architecture and pricing-model tradeoffs into business value. Support technical health and adoption on your…
Senior AI Specialist
…hands-on technical role, you will lead company-wide enablement: training staff to create custom skills and automations, curating a centralized best-practices library, providing first-line technical support, and building custom … Motivated by teaching others to build technical solutions, with clear, patient communication skills capable of engaging both non-technical team members and experienced software engineers. Technical Integration Expertise: Hands-on experience with…
Python Software Developer | AI & Airflow
…Application Support & DevOps! Responsabilities: Develop, maintain, and support conversational AI solutions and use cases. Contribute to both operational support and enhancement activities for AI applications. Collaborate with technical leads, product owners, business … multiple business units or regions. Create and manage technical environments for new implementations. Develop onboarding documentation, technical guides, and deployment playbooks. Provide technical support for AI applications and resolve operational issues. Monitor…
Data Integration Specialist I IT Consultant
…technical support to our customers on the ivoflow software product Analyze, design, and implement IT solutions within customer projects Support and further develop customer projects throughout their entire lifecycle Conduct technical error … MySQL) Confident in using project management methods and tools Proven experience in customer project support and technical troubleshooting Strong communication and problem-solving skills Independent, structured, and service-oriented approach to work…
Senior KDB+ Specialist – Fixed Income Algo Trading & Analytics
…experience who thrive across: Core kdb+ / q development & time-series architecture 3rd line platform support & performance optimization Technical business analysis & trader-facing requirement gathering Key Responsibilities Development & Analytics: Design, develop, test … data models, optimize q code performance, and build compliance/monitoring tools . Support & Delivery: Provide 3rd line technical support to production teams, participate in release processes (including occasional out-of-hours releases), and ensure…
Senior Data Engineer, Portugal
…less experienced engineers. What you will be doing Technical Delivery & Collaboration Act as a strong technical contributor within the Data Engineering team. Support and help less experienced engineers grow through pairing, code … technologies is essential). Ability to work effectively with cross-functional stakeholders, translating technical concepts into business value. Experience supporting other engineers through code reviews, pairing, and knowledge sharing. Pragmatic approach to balancing…
Software Engineer – Python & AI (DV Cleared)
…technical innovation into real-world impact. Working alongside experienced engineers and specialists, you'll have the freedom to develop your expertise, contribute to important technical decisions and help shape future capabilities. Supported … with engineers, technical specialists and clients to understand requirements, resolve challenges and deliver effective solutions. Learn & Share: Explore emerging technologies, contribute to technical discussions and share knowledge to support continuous improvement across…