Browse Data & ML Jobs
Search 1005 curated tech job listings scraped in real-time from LinkedIn, Glassdoor, RemoteOK, and more. Filter by role, location, seniority, and source to find your next opportunity.
1,005 jobs found for "Customer Experience"
Page 1 of 51
Customer Experience Specialist at AI Audit-Tech Startup
…less manual effort. And we're just getting started. We're looking for a Customer Experience Specialist who brings real audit experience and wants to put it to work shaping … work. Help design the experience for a product that's changing how auditors work worldwide. Requirements 1-2 years of experience in financial audit or a related field. You know the workflows…
Senior Enterprise Customer Success Manager
…needs. Coordinate complex customer escalations across Support, Product, Engineering, Finance, and other teams while maintaining clear and confident customer communication. Act as the customer’s internal advocate , ensuring customer needs, feedback, risks … your customer portfolio. Improve customer success planning, value documentation, and renewal readiness. Strengthen the accuracy and detail of customer health and renewal forecasts. Deliver measurable progress against adoption, engagement, and customer outcome…
Lead AI Solutions Architect, Customer Success
…better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help … consultants, architects, and researchers united by a single purpose: helping enterprise customers realize the transformative potential of AI-powered customer experience — not in theory, but in production. We operate across continents…
Senior Quality Analyst
…product managers, designers, support, implementation, and customer-facing teams. You will help teams anticipate risk, clarify expected behaviour, validate business logic, protect the customer experience, and build more robust, scalable, and reliable … ensure acceptance criteria, personas, customer journeys, test data, edge cases, non-functional expectations, and quality gates reflect real customer operations and the intended product experience. • Champion shift-left quality culture by mentoring…
Senior Product Manager - User and Lifecycle Analytics
…executives, partner teams, and customer-facing teams. Understand Customers and the Market Work directly with customers to understand how product, marketing, ecommerce, and customer experience teams analyze user behavior. Use customer research … adoption, usefulness, quality, performance, and customer value. Build strong relationships with Customer Success, Sales, Product Marketing, and other go-to-market teams. Use product performance and customer feedback to adjust priorities after…
Senior CRM Specialist
…customer lifecycle marketing. Strong experience building and managing complex automated customer journeys. Excellent understanding of customer segmentation, personalisation and lifecycle marketing. Experience leading structured testing programmes and using data to drive commercial … successful CRM initiatives. Hands-on experience using Bloomreach Engagement . Experience with HTML/CSS for email development. Experience using reporting platforms such as Tableau, Power BI or Looker. Experience leveraging AI-assisted tools…
Chief Architect
…other business-critical meetings. Required Skills and Qualifications Experience Level 15+ years of experience building and scaling large-scale software systems. Prior experience as a Chief Architect, Distinguished Engineer, Principal Architect, very … production monitoring. Experience building internal developer platforms, platform infrastructure, data platforms, ML pipelines, or large-scale analytics systems. Experience designing highly configurable enterprise platforms without creating unbounded customization or implementation complexity. Experience…
Partner Solutions Architect
…includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Customer experience Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success … solutions, delivering clear joint customer value Build and maintain reference implementations and production-grade integrations Define enterprise-ready integration patterns (networking, security, compliance, observability) Translate partner and customer feedback into actionable product…
Principal Business Intelligence Analyst
…customer growth and product performance. Develop scalable frameworks that connect customer behavior to business outcomes and investment decisions. Customer Journey Analytics & Growth Diagnostics: Own analytical understanding of the end-to-end customer … prioritization skills. Experience building scalable reporting, monitoring, and operational processes. Preferred Qualifications Experience supporting Product-Led Growth or self-service SaaS organizations. Experience with SaaS business models and customer lifecycle analytics. Experience…
Senior Machine Learning Engineer I
…About the team: Within the Global Operations organisation, our mission is to build the best customer experience in the fintech industry by delivering an effortless customer experience to all our merchants … other business stakeholders to bring state-of-the-art AI solutions to Customer Support, enhancing customer experience and improving operational efficiency. Develop and maintain ML infrastructure and pipelines to support efficient data…
Senior Machine Learning Engineer I
…About the team: Within the Global Operations organisation, our mission is to build the best customer experience in the fintech industry by delivering an effortless customer experience to all our merchants … other business stakeholders to bring state-of-the-art AI solutions to Customer Support, enhancing customer experience and improving operational efficiency. Develop and maintain ML infrastructure and pipelines to support efficient data…
Senior Customer Trust Analyst, EMEA New
…Abnormal AI is looking for a Senior Customer Trust Analyst to build and lead our customer-trust program across EMEA. As the first Customer Trust hire in the region, this person will … trust between Abnormal and our customers. This role sits within the Customer Trust team, which acts as the translation layer between customers and Abnormal: translating customer security requirements into internal controls, evidence…
CRM Associate - Fixed Term Contract
…Working closely with Product, Engineering, Data Science, Marketing and Local CRM teams, we build personalised customer experiences that drive engagement, retention and long-term growth. As the voice of the customer … clearly understood. Requirements Experience in CRM, lifecycle marketing or digital marketing. Bachelor’s degree in Marketing, Business or a related discipline, or equivalent practical experience. Experience delivering CRM campaigns using platforms such…
Senior Software Engineer, Backend (AI Agent Integrations)
…Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive … leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million…
Senior AI Engineer – Notebooks New
…powered product experiences for Notebooks and adjacent surfaces Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes Partner closely with Product: Work hand … have experience with Go, Python or similar systems programming languages You have 6+ years of relevant engineering experience You have hands-on experience delivering production AI-powered products and customer-facing experiences…
Director of Engineering, Data
…team, product management and product engineering to power reporting dashboards, analytics features, and data-driven customer experiences Data Governance & Quality - Establish frameworks for data integrity, lineage, and compliance Data Security & Privacy - Ensure … platforms and ML systems that support both internal analytics and customer-facing data products Experience delivering customer-facing reporting, dashboards, and analytics features in collaboration with Product teams Strong experience with modern…
Senior AI Conversation Designer
…User Experience · Design intuitive AI applications that prioritize user-centric interactions and seamless experiences. · Define user intents, journeys, and decision paths to map out logical and efficient customer interactions. · Create detailed dialog … Qualifications: Education & Experience · Bachelor’s degree in a technical or business field (e.g., Computer Science, Information Systems, Engineering) or equivalent work experience. · 5+ years of professional experience, including at least…
Software Development Engineer New
…Science or equivalent experience. Experience building highly performant backend and data applications. Proven expertise in Java or Scala. Strong experience building and maintaining RESTful API services. Hands on experience with both … creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people…
Client Data & Analytics Lead
…optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time … everyone. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information…
Senior Sales Engineer - AI Agents (DACH) New
…Backed by global CX leader NiCE , we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. Requisition … global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions…