Software Engineer

Hi All, we have a Service now developer position for Raleigh NC Location. Need independed consultant for the position. Job Summary: The ServiceNow Developer will be responsible for designing, developing, and implementing solutions within the ServiceNow platform to support RapidScale’s managed services and internal operations. This role will partner closely with Product, Engineering, Operations, and Service Delivery teams to enhance workflows, automate processes, and improve overall service experience for enterprise customers. What You Will Do: Design and develop scalable solutions within the ServiceNow platform across ITSM, ITOM, and related modules. Configure workflows, forms, business rules, client scripts, and integrations to support service delivery and internal operations. Build and maintain integrations between ServiceNow and external systems such as monitoring tools, cloud platforms, and CMDB sources. Support CMDB design, data integrity, and service mapping initiatives. Collaborate with cross-functional teams to translate business requirements into technical solutions. Drive automation initiatives to improve operational efficiency and reduce manual effort. Participate in platform upgrades, testing, and release management. Provide advanced troubleshooting and support for ServiceNow-related issues. What You Bring: 3 to 6+ years of experience working with the ServiceNow platform. Strong experience with ITSM and exposure to ITOM, CMDB, or Service Catalog. Hands-on experience with JavaScript, REST APIs, and integrations. Understanding of cloud environments (AWS, Azure, VMware) and how they integrate with ITSM workflows. Experience working in a managed services, MSP, or enterprise IT environment preferred. Strong problem-solving skills and ability to work in a fast-paced, cross-functional environment. Preferred: ServiceNow Certified System Administrator or Certified Application Developer. Experience with service mapping and discovery. Familiarity with DevOps or Agile delivery models.