Senior DevOps Engineer

We are hiring a Senior DevOps Engineer for a remote-first software company. You will work on a platform that delivers real-time support sessions inside enterprise service and CRM applications with AI assistance. The DevOps engineer will be responsible for the cloud infrastructure, delivery pipelines, and follow reliability practices. This is a hands-on, fully remote position in the US. There will be some overlap with the EU-based team. You will join a small DevOps / SRE group that supports platform, native clients and QA. The right candidate has experience participating in on-call rotation, with excellent judgement concerning change safety and staged rollouts. Core Requirements 5+ years in DevOps, site reliability, infrastructure or platform engineering Previous production AWS experience (ECS, EC2 autoscaling, VPC networking, load balancing, etc.) Hands-on OpenTofu or Terraform experience Production experience developing infrastructure as code (AWS CDK or CDK for Terraform) Proficiency with TypeScript & JavaScript for automation development / internal tooling Linux admin, including shell scripting & Docker experience Demonstrated experience designing and maintaining CI/CD systems Operating Node.js apps in production Additional Preferred Skills & Experience WebRTC, SIP or other UDP-based real-time systems Janus, Mediasoup, or TURN services AWS Global Accelerator UDP Load balancing Large-scale migration from CloudFormation to Terrraform or OpenTofu Redis, OpenSearch and MySQL New Relic, Grafana or Sentry CloudFront, AWS WAF or Lambda@Edge Code signing and release engineering for macOS, Windows & Android clients SOC2 or comparable compliance frameworks Core Responsibilities Design & maintain infrastructure as code in TypeScript using AWS CDK and CDK for Terraform, including shared construct libraries Lead migration from AWS CloudFormation to CDK for Terraform Provision / maintain computer on Amazon ECS, including EC2 capacity providers, autoscaling groups & spot capacity across multiple accounts & regions Design, maintain & troubleshoot CI/CD pipelines in AWS CodePipeline, CodeBuild & BitBucket Plan capacity and execute deployments Develop / maintain observability practices (metrics, logging, alerting, incidents) Participate in an on-call rotation Implement identity, secrets, and encryption practices in AWS IAM, KMS, and Systems Manager. Compensation $160,000 - $180,000 base salary, based on experience / location Comprehensive benefits package For more information or to apply to the position, please contact Brian Samela at [email protected]. This position is a US-based remote position. Candidates must be legally authorized to work in the US without sponsorship to be considered for this role.